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Practical guides. To fix something specific in your organization this week.

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  1. AustraliaPediatrics

    Australia's Immunisation Gap Is a Recall Problem, Not Refusal

    AIR data shows Australian children slipping behind schedule while practices still rely on manual recall — here is how automated follow-up closes the gap.
  2. New ZealandMental health

    Telehealth Mental Health Demand in New Zealand Outpaces Intake

    Referrals to New Zealand's mental health services rose again in 2024/25, but the wait to reach telehealth support runs longer than many people stay on hold.
  3. New ZealandPediatrics

    The B4 School Check as a Catch-Up Window for Immunisation

    How New Zealand's B4 School Check works as a practical chance to close childhood immunisation gaps, with a step-by-step follow-up protocol for providers.
  4. AustraliaDentistry

    The Dental Recall Gap: Why Extras Patients Don't Come Back

    Only 53% of Australians see a dentist yearly despite 54% holding extras cover — most practices have no system for calling patients back before recall lapses.
  5. CanadaDentistry

    The Six-Month Recall Gap Draining Private Dental Practices in Canada

    Canadian patients with private dental insurance who miss their six-month recall rarely rebook themselves — what that costs a practice, and how to close it.

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