Veronica Tobon
Medical Advisor, Clínica Sierra Vista · Bogotá, Colombia
Medical Advisor at Clínica Sierra Vista. Brings the day-to-day of clinical care into the editorial line: what a guideline looks like on the floor of a clinic, and where the front office either protects that care — or quietly undoes it.
- Their articles
- 15 articles
- Writes about
- Practice operationsCardiologyAccessPediatrics
15 articles
- United KingdomCardiology
Missed Blood Pressure Rechecks: The UK's Hypertension Follow-Up Gap
Around 30% of people on a UK GP's hypertension register aren't managed to NICE's target, and recall keeps slipping in private and mixed-list practices. - AustraliaPediatrics
Australia's Immunisation Gap Is a Recall Problem, Not Refusal
AIR data shows Australian children slipping behind schedule while practices still rely on manual recall — here is how automated follow-up closes the gap. - English-speaking marketsMental health
Telehealth Mental Health Demand Across English-Speaking Markets
Telehealth demand for mental health care is climbing across Australia, Canada, the UK, New Zealand and the US, and intake often can't keep pace with it. - CanadaCardiology
The Hypertension Recall Gap in Canadian Family Practice
Only half of Canadians with hypertension are treated and controlled, and Statistics Canada data show the shortfall sits mostly in follow-up, not diagnosis. - United StatesOphthalmology & endocrinology
Diabetic Eye Exam Recall: Closing the Annual Screening Gap
Only 64.8% of US adults with diabetes report an annual eye exam, short of the federal target — why the exam lapses, and what a recall protocol actually fixes. - United StatesPractice operations
Referral leakage: when specialty care is ordered but never booked
A referral that never becomes an appointment is silent care and revenue loss. How US specialty operators close the order-to-book gap. - United StatesPractice operations
Closing AWV gaps without nagging patients
US Medicare Annual Wellness Visit gaps close with eligibility work and measured outreach—not more nagging. A practice playbook for consent-aware AWV follow-up. - CanadaTechnology
Voice AI scheduling for Canadian clinics
Voice AI scheduling for Canadian clinics: bounded booking policy, PIPEDA/CASL framing, and why the phone still carries load when online booking lags. - CanadaPractice operations
Virtual care access in Ontario: what OHIP actually covers
Ontario OHIP funds video and phone visits under Comprehensive vs Limited rules — access still fails if booking and confirmation paths break. - AustraliaGeneral practice
Skin checks in Australian general practice: what Medicare covers
Australia has the world's highest melanoma rate, and skin checks start with the GP, not a dermatologist. What Medicare funds, and what recall catches. - United KingdomAccess
Access recovery: contact loops practices still control
UK GP practices cannot rewrite the whole NHS, but they can still own contact loops—callbacks, online triage handoffs, and booked next steps that recover access locally. - United KingdomPractice operations
Winter pressures on GP practices in England: what breaks first
NHS winter letters, BMA workforce strain and May 2026 appointment books show the same pattern: demand rises, phones saturate, DNA waste capacity. What practices can control. - United StatesAccess
Primary-care no-shows: a practical playbook
A US primary-care playbook for no-shows: what trials actually moved rates, how to target outreach, and which metrics prove the slot was protected. - United StatesPrimary care
PHQ-9 screening in US primary care: flow and follow-up
USPSTF gives depression screening a B grade for adults — the operational gap is what happens after a positive PHQ-9. Build the follow-up path before you scale. - CanadaHealth system data
Canada's priority wait times are not clinic phone access
CIHI's 2025 report shows more priority surgeries than 2019 and longer MRI waits. Those benchmarks do not measure whether a clinic answered the phone.
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