Blog · Market
🌐 English-speaking markets
Regulation, data and healthcare operations for English-speaking markets.
7 articles
Mental health11 minVeronica Tobon
Telehealth Mental Health Demand Across English-Speaking Markets
Telehealth demand for mental health care is climbing across Australia, Canada, the UK, New Zealand and the US, and intake often can't keep pace with it.
Practice operations10 minEmilia Santander
The After-Hours Call Gap Every English-Speaking Clinic Shares
Across Australia, Canada, New Zealand and the UK, clinics lose the same after-hours calls to voicemail, and callers book elsewhere instead of trying again.
Technology18 minDavid Lara
Region study: build vs buy contact (US/AU/GB/CA)
Build vs buy the clinic contact layer across Anglo markets (US/AU/GB/CA as data points)—non-comparable signals, matrix, and a clear verdict.
Practice operations10 minDavid Lara
Appointment wait times and no-shows are the same problem
Patients in the US wait 31 days on average for an appointment and one in four Australians waits longer than they find acceptable, while booked slots go unused.
Practice operations18 minTomas Giraldo
Region study: outreach governance across Anglo markets
A region study of outreach governance in US, AU, GB and CA clinics: shared pattern, non-comparable national figures, and a policy stack you can actually run.
Practice operations11 minDavid Lara
Primary care access across Anglo markets: metrics aren't ranks
CMWF and national series measure different clocks. A RegionGrid guide for leaders who refuse fake league tables across UK, AU, CA, US and IE.
Practice operations13 minSamuel Giraldo
After-hours access in Anglo markets: what compares
US phone priorities, Australian helpline volume, NHS books and Canadian surgical waits all get called access — different clocks, not a ranking.