EPS Sanitas API, with Arbol. For the providers that care for its members.
Health insurer (EPS) in the contributory and subsidized regimesColombia
What EPS Sanitas is
Entidad Promotora de Salud Sanitas S.A.S. (EPS Sanitas) is a health insurer (EPS) founded in 1994, after Colombia's social security reform.
It has members in both the contributory and subsidized regimes and is the country's second-largest EPS by membership.
Clinics use the EPS Sanitas provider portal for hospital referrals and online office requests, and bill it for the care they give its members.
6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime.
Source: minsalud.gov.co (opens in a new tab)29.4% of its members are in Bogotá, followed by Valle del Cauca (8.1%) and Cundinamarca (7.0%).
Source: minsalud.gov.co (opens in a new tab)
Three different Sanitas
EPS Sanitas is an EPS, part of Colombia's mandatory health system. Colsanitas and Medisanitas sell prepaid medicine: voluntary plans paid on top. They are separate companies; EPS Sanitas has its own provider portal and the two prepaid companies share another.
Health insurer (EPS) in the contributory and subsidized regimes
EPS Sanitas
6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime.
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Prepaid medicine company
Colsanitas
486,213 members as of August 31, 2025.
Colsanitas integrationPrepaid medicine company
Medisanitas
91,930 members as of August 31, 2025.
Medisanitas integration
EPS Sanitas API with Arbol
Arbol API
Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there.
What EPS Sanitas offers
Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals.
EPS Sanitas portal (opens in a new tab)What Arbol does with EPS Sanitas
- Answers EPS Sanitas members on your phone line, WhatsApp and web chat, at any hour.
- Asks for the order and the authorization before offering a slot, and prepares the case for your authorizations team.
- Books, confirms and reschedules on the calendar you already use, and offers every freed slot to the waiting list.
- Keeps every conversation on record for the reports of your contract with EPS Sanitas: fee-for-service, capitation or global prospective payment.
How EPS Sanitas connects to Arbol
You tell us how your practice works with EPS Sanitas: the contracted services and what it requires before an appointment.
We load those rules — orders, authorizations, sites and specialties — and your team approves them.
Arbol starts answering on your usual number and WhatsApp, with no system migration.
EPS Sanitas, combined
- EPS Sanitas+WhatsApp
- EPS Sanitas+Google Calendar
- EPS Sanitas+Microsoft Outlook
- EPS Sanitas+Calendly
- EPS Sanitas+Medifolios
- EPS Sanitas+gMedic
- EPS Sanitas+ViSof
- EPS Sanitas+Dynamics 365
- EPS Sanitas+Odoo
- EPS Sanitas+Zoho Bigin
- EPS Sanitas+Copper
- EPS Sanitas+Close
- EPS Sanitas+Attio
- EPS Sanitas+Capsule CRM
- EPS Sanitas+Agile CRM
- EPS Sanitas+Nutshell
- EPS Sanitas+Salesmate
- EPS Sanitas+Folk
- EPS Sanitas+QuickBooks
Questions about EPS Sanitas
Does EPS Sanitas have an API?
Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals. Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there.
Does Arbol have a partnership with EPS Sanitas?
No. EPS Sanitas is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with EPS Sanitas.
Does Arbol replace the EPS Sanitas portal?
No. What EPS Sanitas requires through its own channel — authorizing, filing, billing — stays there. Arbol leaves the case and the conversation ready so your team never starts from scratch.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS Sanitas does not sponsor or endorse Arbol.
Let's look at your operation with EPS Sanitas.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.