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Coosalud EPS API, with Arbol. For the providers that care for its members.

Health insurer (EPS) in the subsidized and contributory regimesColombia

What Coosalud EPS is

Coosalud EPS is a health insurer (EPS) with its national office in Cartagena de Indias. 90.3% of its members are in the subsidized regime, spread mainly across Valle del Cauca, Antioquia, Norte de Santander, Bolívar, Santander and Atlántico.

Clinics work with Coosalud to report initial emergency care, manage patient referrals and counter-referrals, and submit invoices.

Coosalud EPS API with Arbol

Arbol API

Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there.

What Coosalud EPS offers

Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal.

Coosalud EPS portal (opens in a new tab)

What Arbol does with Coosalud EPS

  • Answers Coosalud EPS members on your phone line, WhatsApp and web chat, at any hour.
  • Asks for the order and the authorization before offering a slot, and prepares the case for your authorizations team.
  • Books, confirms and reschedules on the calendar you already use, and offers every freed slot to the waiting list.
  • Keeps every conversation on record for the reports of your contract with Coosalud EPS: fee-for-service, capitation or global prospective payment.

How Coosalud EPS connects to Arbol

  1. You tell us how your practice works with Coosalud EPS: the contracted services and what it requires before an appointment.

  2. We load those rules — orders, authorizations, sites and specialties — and your team approves them.

  3. Arbol starts answering on your usual number and WhatsApp, with no system migration.

Questions about Coosalud EPS

Does Coosalud EPS have an API?

Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal. Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there.

Does Arbol have a partnership with Coosalud EPS?

No. Coosalud EPS is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Coosalud EPS.

Does Arbol replace the Coosalud EPS portal?

No. What Coosalud EPS requires through its own channel — authorizing, filing, billing — stays there. Arbol leaves the case and the conversation ready so your team never starts from scratch.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with Coosalud EPS.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.