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Compensar EPS API, with Arbol. For the providers that care for its members.

Health insurer (EPS) in the contributory and subsidized regimesColombia

What Compensar EPS is

Compensar EPS is the health insurer (EPS) of Caja de Compensación Familiar Compensar, headquartered in Bogotá.

It serves members in Bogotá and Cundinamarca; 84.0% are in the contributory regime.

Clinics work with Compensar EPS to look up patient authorizations, medical schedules and prescriptions, and to bill for services provided.

Compensar EPS API with Arbol

Arbol API

Arbol already has an API for the EPS: your tech team connects your systems to Compensar EPS from there.

What Compensar EPS offers

Its healthcare providers look up authorizations, medical schedules and prescriptions through online transactions behind a login.

Compensar EPS portal (opens in a new tab)

What Arbol does with Compensar EPS

  • Answers Compensar EPS members on your phone line, WhatsApp and web chat, at any hour.
  • Asks for the order and the authorization before offering a slot, and prepares the case for your authorizations team.
  • Books, confirms and reschedules on the calendar you already use, and offers every freed slot to the waiting list.
  • Keeps every conversation on record for the reports of your contract with Compensar EPS: fee-for-service, capitation or global prospective payment.

How Compensar EPS connects to Arbol

  1. You tell us how your practice works with Compensar EPS: the contracted services and what it requires before an appointment.

  2. We load those rules — orders, authorizations, sites and specialties — and your team approves them.

  3. Arbol starts answering on your usual number and WhatsApp, with no system migration.

Questions about Compensar EPS

Does Compensar EPS have an API?

Its healthcare providers look up authorizations, medical schedules and prescriptions through online transactions behind a login. Arbol already has an API for the EPS: your tech team connects your systems to Compensar EPS from there.

Does Arbol have a partnership with Compensar EPS?

No. Compensar EPS is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Compensar EPS.

Does Arbol replace the Compensar EPS portal?

No. What Compensar EPS requires through its own channel — authorizing, filing, billing — stays there. Arbol leaves the case and the conversation ready so your team never starts from scratch.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with Compensar EPS.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.