Connect Compensar EPS and Nutshell. Every patient and case in your CRM, with Arbol.
How it works
A Compensar EPS member writes to or calls your organization.
Arbol answers and asks for the Compensar EPS order and authorization before offering a slot.
They land in Nutshell as a contact, with the conversation and the status of their case.
Your team follows every case from Nutshell, with no manual copying.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
Compensar EPS
Compensar EPS is the health insurer (EPS) of Caja de Compensación Familiar Compensar, headquartered in Bogotá. It serves members in Bogotá and Cundinamarca; 84.0% are in the contributory regime.
Clinics work with Compensar EPS to look up patient authorizations, medical schedules and prescriptions, and to bill for services provided.
1,775,925 members as of August 2026: 1,492,074 in the contributory regime and 283,851 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Its healthcare providers look up authorizations, medical schedules and prescriptions through online transactions behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Compensar EPS from there.
Compensar EPS integrationCRM
Nutshell
Nutshell is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Nutshell integration
Questions
Do we need to build on the Nutshell API?
No. Arbol connects with Nutshell: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Compensar EPS or Nutshell endorse Arbol?
No. Compensar EPS and Nutshell are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Compensar EPS and Nutshell do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Compensar EPS and Nutshell in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.