Skip to content
MenuClose

Coosalud EPS members' appointments, in Google Calendar. With Arbol, with no manual copying.

How it works

  1. The Coosalud EPS member calls or writes to your organization.

  2. The assistant asks for the Coosalud EPS order and authorization before offering a slot.

  3. It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Google Calendar and lets your team know.

What each one is

  • Health insurer (EPS) in the subsidized and contributory regimes

    Coosalud EPS

    Coosalud EPS is a health insurer (EPS) with its national office in Cartagena de Indias. 90.3% of its members are in the subsidized regime, spread mainly across Valle del Cauca, Antioquia, Norte de Santander, Bolívar, Santander and Atlántico.

    Clinics work with Coosalud to report initial emergency care, manage patient referrals and counter-referrals, and submit invoices.

    3,348,101 members as of August 2026: 3,024,254 in the subsidized regime and 323,847 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)

    Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there.

    Coosalud EPS integration
  • Calendar and scheduling

    Google Calendar

    Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.

    Keep each provider's schedule and let patients book appointments in open slots.

    Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)

    The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.

    Google Calendar integration

Questions

Does it work if each clinician has their own Google Calendar calendar?

Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.

Do Coosalud EPS or Google Calendar endorse Arbol?

No. Coosalud EPS and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Coosalud EPS and Google Calendar in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.