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EPS Sanitas members' appointments, in Google Calendar. With Arbol, with no manual copying.

How it works

  1. The EPS Sanitas member calls or writes to your organization.

  2. The assistant asks for the EPS Sanitas order and authorization before offering a slot.

  3. It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Google Calendar and lets your team know.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    EPS Sanitas

    Entidad Promotora de Salud Sanitas S.A.S. (EPS Sanitas) is a health insurer (EPS) founded in 1994, after Colombia's social security reform. It has members in both the contributory and subsidized regimes and is the country's second-largest EPS by membership.

    Clinics use the EPS Sanitas provider portal for hospital referrals and online office requests, and bill it for the care they give its members.

    6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there.

    EPS Sanitas integration
  • Calendar and scheduling

    Google Calendar

    Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.

    Keep each provider's schedule and let patients book appointments in open slots.

    Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)

    The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.

    Google Calendar integration

Questions

Does it work if each clinician has their own Google Calendar calendar?

Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.

Do EPS Sanitas or Google Calendar endorse Arbol?

No. EPS Sanitas and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at EPS Sanitas and Google Calendar in your operation.

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Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

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support@getarbol.com

In Bogotá, at any hour. Arbol is answering.