Nueva EPS members' appointments, in Google Calendar. With Arbol, with no manual copying.
How it works
The Nueva EPS member calls or writes to your organization.
The assistant asks for the Nueva EPS order and authorization before offering a slot.
It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.
If the patient reschedules, it moves it in Google Calendar and lets your team know.
What each one is
Health insurer (EPS) in the subsidized and contributory regimes
Nueva EPS
Nueva Empresa Promotora de Salud S.A. (Nueva EPS) is a health insurer (EPS) based in Bogotá, with members in both the subsidized and contributory regimes. It is the largest EPS in Colombia by membership and operates in every department.
Clinics work with Nueva EPS to check member eligibility, request authorizations, upload RIPS files and submit invoices.
11,312,640 members as of August 2026 (21.5% of the national total): 6,913,538 in the subsidized regime and 4,399,102 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)
Providers use its Zona Transaccional portal for authorizations and eligibility checks, plus separate portals to upload RIPS files and submit invoices.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Nueva EPS from there.
Nueva EPS integrationCalendar and scheduling
Google Calendar
Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.
Keep each provider's schedule and let patients book appointments in open slots.
Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)
The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.
Google Calendar integration
Questions
Does it work if each clinician has their own Google Calendar calendar?
Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.
Do Nueva EPS or Google Calendar endorse Arbol?
No. Nueva EPS and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Nueva EPS and Google Calendar do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Nueva EPS and Google Calendar in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.