Coosalud EPS members, booked on ViSof. With Arbol, on your line and WhatsApp.
How it works
The Coosalud EPS member calls or writes to your organization.
The assistant asks for the Coosalud EPS order and authorization before offering a slot and prepares the case for your team if something is missing.
It books on the ViSof calendar, with the real availability of each clinician and site.
The appointment shows up in ViSof like any other, and the conversation stays on record.
What each one is
Health insurer (EPS) in the subsidized and contributory regimes
Coosalud EPS
Coosalud EPS is a health insurer (EPS) with its national office in Cartagena de Indias. 90.3% of its members are in the subsidized regime, spread mainly across Valle del Cauca, Antioquia, Norte de Santander, Bolívar, Santander and Atlántico.
Clinics work with Coosalud to report initial emergency care, manage patient referrals and counter-referrals, and submit invoices.
3,348,101 members as of August 2026: 3,024,254 in the subsidized regime and 323,847 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)
Its Portal IPS is used to report initial emergency care, referrals and counter-referrals, and invoices go through a separate portal.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Coosalud EPS from there.
Coosalud EPS integrationHealthcare provider management software
ViSof
ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care.
An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system.
On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. Source: visof.com (opens in a new tab)
ViSof integration
Questions
Do I need to change ViSof to serve Coosalud EPS members?
No. ViSof remains your system: Arbol books on it for Coosalud EPS members and all your patients.
Do Coosalud EPS or ViSof endorse Arbol?
No. Coosalud EPS and ViSof are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Coosalud EPS and ViSof do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Coosalud EPS and ViSof in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.