Connect EPS Sanitas and Folk. Every patient and case in your CRM, with Arbol.
How it works
A EPS Sanitas member writes to or calls your organization.
Arbol answers and asks for the EPS Sanitas order and authorization before offering a slot.
They land in Folk as a contact, with the conversation and the status of their case.
Your team follows every case from Folk, with no manual copying.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS Sanitas
Entidad Promotora de Salud Sanitas S.A.S. (EPS Sanitas) is a health insurer (EPS) founded in 1994, after Colombia's social security reform. It has members in both the contributory and subsidized regimes and is the country's second-largest EPS by membership.
Clinics use the EPS Sanitas provider portal for hospital referrals and online office requests, and bill it for the care they give its members.
6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers log in to its "Prestadores e Instituciones" portal, which includes an online office and hospital referrals.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Sanitas from there.
EPS Sanitas integrationCRM
Folk
Folk is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Folk integration
Questions
Do we need to build on the Folk API?
No. Arbol connects with Folk: your team turns it on from Arbol with your organization's account and approves what goes in.
Do EPS Sanitas or Folk endorse Arbol?
No. EPS Sanitas and Folk are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS Sanitas and Folk do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS Sanitas and Folk in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.