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Salud Total EPS API, with Arbol. For the providers that care for its members.

Health insurer (EPS) in the contributory and subsidized regimesColombia

What Salud Total EPS is

Salud Total EPS-S S.A. is a health insurer (EPS) with members in both the contributory and subsidized regimes.

It is the fourth-largest EPS in Colombia by membership, and its largest group of members is in Bogotá.

Clinics work with Salud Total to register service referrals (authorizations) and service requests, and to bill for the care they give its members.

Salud Total EPS API with Arbol

Arbol API

Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.

What Salud Total EPS offers

Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal.

Salud Total EPS portal (opens in a new tab)

What Arbol does with Salud Total EPS

  • Answers Salud Total EPS members on your phone line, WhatsApp and web chat, at any hour.
  • Asks for the order and the authorization before offering a slot, and prepares the case for your authorizations team.
  • Books, confirms and reschedules on the calendar you already use, and offers every freed slot to the waiting list.
  • Keeps every conversation on record for the reports of your contract with Salud Total EPS: fee-for-service, capitation or global prospective payment.

How Salud Total EPS connects to Arbol

  1. You tell us how your practice works with Salud Total EPS: the contracted services and what it requires before an appointment.

  2. We load those rules — orders, authorizations, sites and specialties — and your team approves them.

  3. Arbol starts answering on your usual number and WhatsApp, with no system migration.

Questions about Salud Total EPS

Does Salud Total EPS have an API?

Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal. Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.

Does Arbol have a partnership with Salud Total EPS?

No. Salud Total EPS is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Salud Total EPS.

Does Arbol replace the Salud Total EPS portal?

No. What Salud Total EPS requires through its own channel — authorizing, filing, billing — stays there. Arbol leaves the case and the conversation ready so your team never starts from scratch.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with Salud Total EPS.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.