Connect Salud Total EPS and Agile CRM. Every patient and case in your CRM, with Arbol.
How it works
A Salud Total EPS member writes to or calls your organization.
Arbol answers and asks for the Salud Total EPS order and authorization before offering a slot.
They land in Agile CRM as a contact, with the conversation and the status of their case.
Your team follows every case from Agile CRM, with no manual copying.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
Salud Total EPS
Salud Total EPS-S S.A. is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the fourth-largest EPS in Colombia by membership, and its largest group of members is in Bogotá.
Clinics work with Salud Total to register service referrals (authorizations) and service requests, and to bill for the care they give its members.
5,520,675 members as of August 2026: 3,861,543 in the contributory regime and 1,659,132 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.
Salud Total EPS integrationCRM
Agile CRM
Agile CRM is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Agile CRM integration
Questions
Do we need to build on the Agile CRM API?
No. Arbol connects with Agile CRM: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Salud Total EPS or Agile CRM endorse Arbol?
No. Salud Total EPS and Agile CRM are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Salud Total EPS and Agile CRM do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Salud Total EPS and Agile CRM in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.