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Salud Total EPS members' appointments, in Calendly. With Arbol, with no manual copying.

How it works

  1. The Salud Total EPS member calls or writes to your organization.

  2. The assistant asks for the Salud Total EPS order and authorization before offering a slot.

  3. It checks availability in Calendly and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Calendly and lets your team know.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    Salud Total EPS

    Salud Total EPS-S S.A. is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the fourth-largest EPS in Colombia by membership, and its largest group of members is in Bogotá.

    Clinics work with Salud Total to register service referrals (authorizations) and service requests, and to bill for the care they give its members.

    5,520,675 members as of August 2026: 3,861,543 in the contributory regime and 1,659,132 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.

    Salud Total EPS integration
  • Online scheduling

    Calendly

    Calendly is a meeting scheduling platform founded in 2013 by Tope Awotona. Each user connects their calendars, sets their hours and shares a link or booking page where the other person picks an open time. It also sends email and text reminders, lets invitees reschedule without the back-and-forth, and can collect payment up front at booking.

    Share a booking link so patients pick their appointment time based on each provider's schedule.

    According to the company, more than 50 million people use Calendly, and more than 1.3 billion meetings have been booked on it. Source: calendly.com (opens in a new tab)

    Calendly publishes a REST API, with OAuth 2.0 or a personal access token, to book meetings and read and write scheduling and contact data; its webhooks fire when someone books or cancels, and the booking page can be embedded on a website.

    Calendly integration

Questions

Does it work if each clinician has their own Calendly calendar?

Yes: before offering a slot, the assistant checks the availability of every Calendly calendar your organization connected.

Do Salud Total EPS or Calendly endorse Arbol?

No. Salud Total EPS and Calendly are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Salud Total EPS and Calendly in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.