EPS SURA members' appointments, in Calendly. With Arbol, with no manual copying.
How it works
The EPS SURA member calls or writes to your organization.
The assistant asks for the EPS SURA order and authorization before offering a slot.
It checks availability in Calendly and creates the appointment as an event on the clinician's calendar.
If the patient reschedules, it moves it in Calendly and lets your team know.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS SURA
EPS Suramericana S.A. (EPS SURA) is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the third-largest EPS in Colombia by membership, with its biggest presence in Antioquia.
Clinics work with EPS SURA to verify membership, request authorizations and submit invoices with their RIPS files.
5,713,685 members as of August 2026: 4,759,795 in the contributory regime and 953,890 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Its provider section brings together membership verification, authorization requests and invoice submission with RIPS, behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS SURA from there.
EPS SURA integrationOnline scheduling
Calendly
Calendly is a meeting scheduling platform founded in 2013 by Tope Awotona. Each user connects their calendars, sets their hours and shares a link or booking page where the other person picks an open time. It also sends email and text reminders, lets invitees reschedule without the back-and-forth, and can collect payment up front at booking.
Share a booking link so patients pick their appointment time based on each provider's schedule.
According to the company, more than 50 million people use Calendly, and more than 1.3 billion meetings have been booked on it. Source: calendly.com (opens in a new tab)
Calendly publishes a REST API, with OAuth 2.0 or a personal access token, to book meetings and read and write scheduling and contact data; its webhooks fire when someone books or cancels, and the booking page can be embedded on a website.
Calendly integration
Questions
Does it work if each clinician has their own Calendly calendar?
Yes: before offering a slot, the assistant checks the availability of every Calendly calendar your organization connected.
Do EPS SURA or Calendly endorse Arbol?
No. EPS SURA and Calendly are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS SURA and Calendly do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS SURA and Calendly in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.