Colsanitas API, with Arbol. For the clinics that serve its members.
Prepaid medicine companyColombia
What Colsanitas is
Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980.
Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente.
An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal.
486,213 members as of August 31, 2025.
Source: oficinavirtual.colsanitas.com (opens in a new tab)Its contracted network includes 5,201 affiliated professionals and 1,782 affiliated provider institutions (IPS).
Source: oficinavirtual.colsanitas.com (opens in a new tab)
Three different Sanitas
EPS Sanitas is an EPS, part of Colombia's mandatory health system. Colsanitas and Medisanitas sell prepaid medicine: voluntary plans paid on top. They are separate companies; EPS Sanitas has its own provider portal and the two prepaid companies share another.
Health insurer (EPS) in the contributory and subsidized regimes
EPS Sanitas
6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime.
EPS Sanitas integrationPrepaid medicine company
Colsanitas
486,213 members as of August 31, 2025.
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Prepaid medicine company
Medisanitas
91,930 members as of August 31, 2025.
Medisanitas integration
Colsanitas API with Arbol
Arbol API
Arbol is already connected to Colsanitas: your tech team works with Arbol's API instead of building on Colsanitas's.
What Colsanitas offers
Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing.
Colsanitas portal (opens in a new tab)What Arbol does with Colsanitas
- Serves Colsanitas members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
- Asks for what Colsanitas requires before the visit — order, authorization — and prepares the case for your team.
- Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
- Keeps every conversation on record: who reached out, what they were told and how it ended.
How Colsanitas connects to Arbol
You tell us which Colsanitas plans your clinic accepts and what each one requires before a visit.
We load coverage, copays and requirements, and your team approves them.
Arbol starts serving its members on your usual line and WhatsApp.
Colsanitas, combined
- Colsanitas+WhatsApp
- Colsanitas+Google Calendar
- Colsanitas+Microsoft Outlook
- Colsanitas+Calendly
- Colsanitas+Medifolios
- Colsanitas+gMedic
- Colsanitas+ViSof
- Colsanitas+Dynamics 365
- Colsanitas+Odoo
- Colsanitas+Zoho Bigin
- Colsanitas+Copper
- Colsanitas+Close
- Colsanitas+Attio
- Colsanitas+Capsule CRM
- Colsanitas+Agile CRM
- Colsanitas+Nutshell
- Colsanitas+Salesmate
- Colsanitas+Folk
- Colsanitas+QuickBooks
Questions about Colsanitas
Does Colsanitas have an API?
Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing. Arbol is already connected to Colsanitas: your tech team works with Arbol's API instead of building on Colsanitas's.
Does Arbol have a partnership with Colsanitas?
No. Colsanitas is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Colsanitas.
Does it work if I accept several Colsanitas plans?
Yes. Each Colsanitas plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Colsanitas does not sponsor or endorse Arbol.
Let's look at your operation with Colsanitas.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.