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Colmédica API, with Arbol. For the clinics that serve its members.

Prepaid medicine companyColombia

What Colmédica is

Colmédica Medicina Prepagada S.A. is a Colombian prepaid medicine company (prepaid medicine is a voluntary private health plan on top of the mandatory system).

Its plans offer direct access to more than 100 specialties, telemedicine and home care, backed by its own medical, dental and diagnostic centers. It belongs to a business group that in Colombia includes Banmédica Colombia and the health insurer Aliansalud EPS, among other companies.

An in-network IPS (healthcare provider institution) or affiliated physician sees Colmédica members, confirms the service is authorized and bills the company for the care.

Colmédica API with Arbol

Arbol API

Arbol is already connected to Colmédica: your tech team works with Arbol's API instead of building on Colmédica's.

What Colmédica offers

Its login portal has separate entries for individual medical providers and provider institutions (IPS), plus members, employers and brokers.

Colmédica portal (opens in a new tab)

What Arbol does with Colmédica

  • Serves Colmédica members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
  • Asks for what Colmédica requires before the visit — order, authorization — and prepares the case for your team.
  • Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
  • Keeps every conversation on record: who reached out, what they were told and how it ended.

How Colmédica connects to Arbol

  1. You tell us which Colmédica plans your clinic accepts and what each one requires before a visit.

  2. We load coverage, copays and requirements, and your team approves them.

  3. Arbol starts serving its members on your usual line and WhatsApp.

Questions about Colmédica

Does Colmédica have an API?

Its login portal has separate entries for individual medical providers and provider institutions (IPS), plus members, employers and brokers. Arbol is already connected to Colmédica: your tech team works with Arbol's API instead of building on Colmédica's.

Does Arbol have a partnership with Colmédica?

No. Colmédica is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Colmédica.

Does it work if I accept several Colmédica plans?

Yes. Each Colmédica plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with Colmédica.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.