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AXA Colpatria API, with Arbol. For the clinics that serve its members.

Insurer and prepaid medicine companyColombia

What AXA Colpatria is

AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines.

In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos).

An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal.

AXA Colpatria API with Arbol

Arbol API

Arbol is already connected to AXA Colpatria: your tech team works with Arbol's API instead of building on AXA Colpatria's.

What AXA Colpatria offers

It runs a password-protected supplier portal, linked on its website as the health-provider login.

AXA Colpatria portal (opens in a new tab)

What Arbol does with AXA Colpatria

  • Serves AXA Colpatria members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
  • Asks for what AXA Colpatria requires before the visit — order, authorization — and prepares the case for your team.
  • Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
  • Keeps every conversation on record: who reached out, what they were told and how it ended.

How AXA Colpatria connects to Arbol

  1. You tell us which AXA Colpatria plans your clinic accepts and what each one requires before a visit.

  2. We load coverage, copays and requirements, and your team approves them.

  3. Arbol starts serving its members on your usual line and WhatsApp.

Questions about AXA Colpatria

Does AXA Colpatria have an API?

It runs a password-protected supplier portal, linked on its website as the health-provider login. Arbol is already connected to AXA Colpatria: your tech team works with Arbol's API instead of building on AXA Colpatria's.

Does Arbol have a partnership with AXA Colpatria?

No. AXA Colpatria is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with AXA Colpatria.

Does it work if I accept several AXA Colpatria plans?

Yes. Each AXA Colpatria plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with AXA Colpatria.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.