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AXA Colpatria members' appointments, in Google Calendar. With Arbol, with no manual copying.

How it works

  1. The AXA Colpatria member calls or writes to your organization.

  2. The assistant tells them their AXA Colpatria plan's coverage and copay using what your clinic has loaded.

  3. It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Google Calendar and lets your team know.

What each one is

  • Insurer and prepaid medicine company

    AXA Colpatria

    AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines. In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos).

    An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal.

    Its health business began in 1982 with Salud Colpatria, according to the company's published history. Source: axacolpatria.co (opens in a new tab)

    It runs a password-protected supplier portal, linked on its website as the health-provider login.

    AXA Colpatria integration
  • Calendar and scheduling

    Google Calendar

    Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.

    Keep each provider's schedule and let patients book appointments in open slots.

    Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)

    The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.

    Google Calendar integration

Questions

Does it work if each clinician has their own Google Calendar calendar?

Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.

Do AXA Colpatria or Google Calendar endorse Arbol?

No. AXA Colpatria and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at AXA Colpatria and Google Calendar in your operation.

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