AXA Colpatria members, booked on Medifolios. With Arbol, on your line and WhatsApp.
How it works
The AXA Colpatria member calls or writes to your organization.
The assistant tells them their AXA Colpatria plan's coverage and copay using what your clinic has loaded and prepares the case for your team if something is missing.
It books on the Medifolios calendar, with the real availability of each clinician and site.
The appointment shows up in Medifolios like any other, and the conversation stays on record.
What each one is
Insurer and prepaid medicine company
AXA Colpatria
AXA COLPATRIA is a Colombian insurance company formed by AXA and Colpatria, with property and casualty, life, health, workers' compensation and savings lines. In health it offers prepaid medicine (a voluntary private health plan) and plans such as Plan Original, Plan Alterno, Plan Fesalud, Plan Salud Ideal, Plan Ambulatorio, Plan Integral Emermédica and Plan International Care. It runs its own specialist medical centers (Centros de Especialistas Médicos).
An in-network IPS (healthcare provider institution) sees members of AXA COLPATRIA's health and prepaid medicine plans and manages its provider relationship through the health-provider portal.
Its health business began in 1982 with Salud Colpatria, according to the company's published history. Source: axacolpatria.co (opens in a new tab)
It runs a password-protected supplier portal, linked on its website as the health-provider login.
AXA Colpatria integrationElectronic health record software
Medifolios
Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules.
An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios.
It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. Source: medifolios.net (opens in a new tab)
For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support.
Medifolios integration
Questions
Do I need to change Medifolios to serve AXA Colpatria members?
No. Medifolios remains your system: Arbol books on it for AXA Colpatria members and all your patients.
Do AXA Colpatria or Medifolios endorse Arbol?
No. AXA Colpatria and Medifolios are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. AXA Colpatria and Medifolios do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at AXA Colpatria and Medifolios in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.