Medisanitas API, with Arbol. For the clinics that serve its members.
Prepaid medicine companyColombia
What Medisanitas is
Medisanitas S.A.S. Compañía de Medicina Prepagada is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group.
Since 1992 it has offered Plan Medisanitas, a care model built around general practitioners, OB-GYNs, pediatricians, internists and family physicians who guide access to other specialties. It covers seven cities, with nationwide emergency coverage.
An affiliated IPS (healthcare provider institution) or professional sees Medisanitas members and handles provider tasks, such as invoice filing, in the same portal Colsanitas uses.
91,930 members as of August 31, 2025.
Source: oficinavirtual.colsanitas.com (opens in a new tab)Its network includes more than 100 affiliated clinics and more than 1,200 health professionals.
Source: oficinavirtual.colsanitas.com (opens in a new tab)
Three different Sanitas
EPS Sanitas is an EPS, part of Colombia's mandatory health system. Colsanitas and Medisanitas sell prepaid medicine: voluntary plans paid on top. They are separate companies; EPS Sanitas has its own provider portal and the two prepaid companies share another.
Health insurer (EPS) in the contributory and subsidized regimes
EPS Sanitas
6,148,861 members as of August 2026: 4,628,224 in the contributory regime and 1,520,637 in the subsidized regime.
EPS Sanitas integrationPrepaid medicine company
Colsanitas
486,213 members as of August 31, 2025.
Colsanitas integrationPrepaid medicine company
Medisanitas
91,930 members as of August 31, 2025.
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Medisanitas API with Arbol
Arbol API
Arbol is already connected to Medisanitas: your tech team works with Arbol's API instead of building on Medisanitas's.
What Medisanitas offers
It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing.
Medisanitas portal (opens in a new tab)What Arbol does with Medisanitas
- Serves Medisanitas members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
- Asks for what Medisanitas requires before the visit — order, authorization — and prepares the case for your team.
- Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
- Keeps every conversation on record: who reached out, what they were told and how it ended.
How Medisanitas connects to Arbol
You tell us which Medisanitas plans your clinic accepts and what each one requires before a visit.
We load coverage, copays and requirements, and your team approves them.
Arbol starts serving its members on your usual line and WhatsApp.
Medisanitas, combined
- Medisanitas+WhatsApp
- Medisanitas+Google Calendar
- Medisanitas+Microsoft Outlook
- Medisanitas+Calendly
- Medisanitas+Medifolios
- Medisanitas+gMedic
- Medisanitas+ViSof
- Medisanitas+Dynamics 365
- Medisanitas+Odoo
- Medisanitas+Zoho Bigin
- Medisanitas+Copper
- Medisanitas+Close
- Medisanitas+Attio
- Medisanitas+Capsule CRM
- Medisanitas+Agile CRM
- Medisanitas+Nutshell
- Medisanitas+Salesmate
- Medisanitas+Folk
- Medisanitas+QuickBooks
Questions about Medisanitas
Does Medisanitas have an API?
It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing. Arbol is already connected to Medisanitas: your tech team works with Arbol's API instead of building on Medisanitas's.
Does Arbol have a partnership with Medisanitas?
No. Medisanitas is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Medisanitas.
Does it work if I accept several Medisanitas plans?
Yes. Each Medisanitas plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Medisanitas does not sponsor or endorse Arbol.
Let's look at your operation with Medisanitas.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.