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Medisanitas members' appointments, in Calendly. With Arbol, with no manual copying.

How it works

  1. The Medisanitas member calls or writes to your organization.

  2. The assistant tells them their Medisanitas plan's coverage and copay using what your clinic has loaded.

  3. It checks availability in Calendly and creates the appointment as an event on the clinician's calendar.

  4. If the patient reschedules, it moves it in Calendly and lets your team know.

What each one is

  • Prepaid medicine company

    Medisanitas

    Medisanitas S.A.S. Compañía de Medicina Prepagada is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group. Since 1992 it has offered Plan Medisanitas, a care model built around general practitioners, OB-GYNs, pediatricians, internists and family physicians who guide access to other specialties. It covers seven cities, with nationwide emergency coverage.

    An affiliated IPS (healthcare provider institution) or professional sees Medisanitas members and handles provider tasks, such as invoice filing, in the same portal Colsanitas uses.

    91,930 members as of August 31, 2025. Source: oficinavirtual.colsanitas.com (opens in a new tab)

    It uses the provider portal it shares with Colsanitas, with a virtual office and digital invoice filing.

    Medisanitas integration
  • Online scheduling

    Calendly

    Calendly is a meeting scheduling platform founded in 2013 by Tope Awotona. Each user connects their calendars, sets their hours and shares a link or booking page where the other person picks an open time. It also sends email and text reminders, lets invitees reschedule without the back-and-forth, and can collect payment up front at booking.

    Share a booking link so patients pick their appointment time based on each provider's schedule.

    According to the company, more than 50 million people use Calendly, and more than 1.3 billion meetings have been booked on it. Source: calendly.com (opens in a new tab)

    Calendly publishes a REST API, with OAuth 2.0 or a personal access token, to book meetings and read and write scheduling and contact data; its webhooks fire when someone books or cancels, and the booking page can be embedded on a website.

    Calendly integration

Questions

Does it work if each clinician has their own Calendly calendar?

Yes: before offering a slot, the assistant checks the availability of every Calendly calendar your organization connected.

Do Medisanitas or Calendly endorse Arbol?

No. Medisanitas and Calendly are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Medisanitas and Calendly in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.