Seguros SURA API, with Arbol. For the clinics that serve its members.
Insurer (health insurance policies)Colombia
What Seguros SURA is
Seguros SURA Colombia is part of Suramericana, a Latin American insurance group.
In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.
A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.
Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025.
Source: suramericana.com (opens in a new tab)It has three health policies: Global, with national and international coverage for scheduled care; Clásica, with national coverage and travel assistance; and Evoluciona, with national coverage.
Source: sura.co (opens in a new tab)
Seguros SURA API with Arbol
Arbol API
Arbol is already connected to Seguros SURA: your tech team works with Arbol's API instead of building on Seguros SURA's.
What Seguros SURA offers
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.
Seguros SURA portal (opens in a new tab)What Arbol does with Seguros SURA
- Serves Seguros SURA members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
- Asks for what Seguros SURA requires before the visit — order, authorization — and prepares the case for your team.
- Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
- Keeps every conversation on record: who reached out, what they were told and how it ended.
How Seguros SURA connects to Arbol
You tell us which Seguros SURA plans your clinic accepts and what each one requires before a visit.
We load coverage, copays and requirements, and your team approves them.
Arbol starts serving its members on your usual line and WhatsApp.
Seguros SURA, combined
- Seguros SURA+WhatsApp
- Seguros SURA+Google Calendar
- Seguros SURA+Microsoft Outlook
- Seguros SURA+Calendly
- Seguros SURA+Medifolios
- Seguros SURA+gMedic
- Seguros SURA+ViSof
- Seguros SURA+Dynamics 365
- Seguros SURA+Odoo
- Seguros SURA+Zoho Bigin
- Seguros SURA+Copper
- Seguros SURA+Close
- Seguros SURA+Attio
- Seguros SURA+Capsule CRM
- Seguros SURA+Agile CRM
- Seguros SURA+Nutshell
- Seguros SURA+Salesmate
- Seguros SURA+Folk
- Seguros SURA+QuickBooks
Questions about Seguros SURA
Does Seguros SURA have an API?
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch. Arbol is already connected to Seguros SURA: your tech team works with Arbol's API instead of building on Seguros SURA's.
Does Arbol have a partnership with Seguros SURA?
No. Seguros SURA is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Seguros SURA.
Does it work if I accept several Seguros SURA plans?
Yes. Each Seguros SURA plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros SURA does not sponsor or endorse Arbol.
Let's look at your operation with Seguros SURA.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.