Seguros SURA members' appointments, in Google Calendar. With Arbol, with no manual copying.
How it works
The Seguros SURA member calls or writes to your organization.
The assistant tells them their Seguros SURA plan's coverage and copay using what your clinic has loaded.
It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.
If the patient reschedules, it moves it in Google Calendar and lets your team know.
What each one is
Insurer (health insurance policies)
Seguros SURA
Seguros SURA Colombia is part of Suramericana, a Latin American insurance group. In health it sells the Global, Clásica and Evoluciona policies, plus plans such as Salud para Dos and Salud para Todos, which complement Colombia's mandatory health plan. Policyholders have exclusive Salud SURA care sites and a medical directory.
A clinic in the SURA network sees health-policy holders, checks what their plan covers and bills the insurer for covered services.
Suramericana, the group Seguros SURA belongs to, reported a presence in 7 Latin American countries and 20.5 million customers for 2025. Source: suramericana.com (opens in a new tab)
Policyholders make health-insurance requests, such as medical appointments, in the Seguros SURA app and the online branch.
Seguros SURA integrationCalendar and scheduling
Google Calendar
Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.
Keep each provider's schedule and let patients book appointments in open slots.
Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)
The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.
Google Calendar integration
Questions
Does it work if each clinician has their own Google Calendar calendar?
Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.
Do Seguros SURA or Google Calendar endorse Arbol?
No. Seguros SURA and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros SURA and Google Calendar do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Seguros SURA and Google Calendar in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.