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Seguros Atlas API, with Arbol. For the clinics that serve its members.

Insurer (major medical expense insurance)Mexico

What Seguros Atlas is

Seguros Atlas, S.A. is a Mexican insurer.

In major medical expense insurance (gastos médicos mayores) it offers Med Óptimo, Med Plus, Med Plus Elite and Plan Mundial for individuals, Med Óptimo and Med Plus for employers, and standardized basic policies (Básicos Estandarizados). Policyholders can use direct payment at in-network hospitals or request reimbursement.

An in-network hospital admits Seguros Atlas policyholders under direct payment for stays of 24 hours or more and for scheduled procedures the insurer approves in advance.

Seguros Atlas API with Arbol

Arbol API

Arbol is already connected to Seguros Atlas: your tech team works with Arbol's API instead of building on Seguros Atlas's.

What Seguros Atlas offers

It runs a supplier portal that requires user registration, plus a policyholder portal.

Seguros Atlas portal (opens in a new tab)

What Arbol does with Seguros Atlas

  • Serves Seguros Atlas members on your line and WhatsApp, and tells them their plan's coverage and copay using what your clinic has loaded.
  • Asks for what Seguros Atlas requires before the visit — order, authorization — and prepares the case for your team.
  • Books, confirms and reschedules on your calendar, and sends the reminder with its instructions.
  • Keeps every conversation on record: who reached out, what they were told and how it ended.

How Seguros Atlas connects to Arbol

  1. You tell us which Seguros Atlas plans your clinic accepts and what each one requires before a visit.

  2. We load coverage, copays and requirements, and your team approves them.

  3. Arbol starts serving its members on your usual line and WhatsApp.

Questions about Seguros Atlas

Does Seguros Atlas have an API?

It runs a supplier portal that requires user registration, plus a policyholder portal. Arbol is already connected to Seguros Atlas: your tech team works with Arbol's API instead of building on Seguros Atlas's.

Does Arbol have a partnership with Seguros Atlas?

No. Seguros Atlas is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with Seguros Atlas.

Does it work if I accept several Seguros Atlas plans?

Yes. Each Seguros Atlas plan carries its own coverage and copay, and the assistant asks for the plan before offering a slot.

What happens to patient data?

They are health data, sensitive under Mexico's Federal Law on the Protection of Personal Data Held by Private Parties: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with Seguros Atlas.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.