Seguros Atlas members, booked on gMedic. With Arbol, on your line and WhatsApp.
How it works
The Seguros Atlas member calls or writes to your organization.
The assistant tells them their Seguros Atlas plan's coverage and copay using what your clinic has loaded and prepares the case for your team if something is missing.
It books on the gMedic calendar, with the real availability of each clinician and site.
The appointment shows up in gMedic like any other, and the conversation stays on record.
What each one is
Insurer (major medical expense insurance)
Seguros Atlas
Seguros Atlas, S.A. is a Mexican insurer. In major medical expense insurance (gastos médicos mayores) it offers Med Óptimo, Med Plus, Med Plus Elite and Plan Mundial for individuals, Med Óptimo and Med Plus for employers, and standardized basic policies (Básicos Estandarizados). Policyholders can use direct payment at in-network hospitals or request reimbursement.
An in-network hospital admits Seguros Atlas policyholders under direct payment for stays of 24 hours or more and for scheduled procedures the insurer approves in advance.
It began operations in November 1941. Source: segurosatlas.com.mx (opens in a new tab)
It runs a supplier portal that requires user registration, plus a policyholder portal.
Seguros Atlas integrationElectronic health record software
gMedic
gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health.
A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit.
It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. Source: gmedic.io (opens in a new tab)
Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update.
gMedic integration
Questions
Do I need to change gMedic to serve Seguros Atlas members?
No. gMedic remains your system: Arbol books on it for Seguros Atlas members and all your patients.
Do Seguros Atlas or gMedic endorse Arbol?
No. Seguros Atlas and gMedic are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Mexico's data protection law: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Seguros Atlas and gMedic do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Seguros Atlas and gMedic in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.