Colsanitas members, booked on ViSof. With Arbol, on your line and WhatsApp.
How it works
The Colsanitas member calls or writes to your organization.
The assistant tells them their Colsanitas plan's coverage and copay using what your clinic has loaded and prepares the case for your team if something is missing.
It books on the ViSof calendar, with the real availability of each clinician and site.
The appointment shows up in ViSof like any other, and the conversation stays on record.
What each one is
Prepaid medicine company
Colsanitas
Compañía de Medicina Prepagada Colsanitas S.A. is a Colombian prepaid medicine company (a voluntary private health plan) in the Keralty group, operating since 1980. Its plans include Plan Integral, Plan Esencial, Plan Dental and Plan Salud Activa. It has a contracted network in six regions: Bogotá, Barranquilla, Medellín, Cali, Bucaramanga and Centro Oriente.
An affiliated IPS (healthcare provider institution) or professional sees Colsanitas members and files its invoices with the company through the provider portal.
486,213 members as of August 31, 2025. Source: oficinavirtual.colsanitas.com (opens in a new tab)
Colsanitas and Medisanitas share a provider portal with a virtual office and digital invoice filing.
Colsanitas integrationHealthcare provider management software
ViSof
ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care.
An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system.
On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. Source: visof.com (opens in a new tab)
ViSof integration
Questions
Do I need to change ViSof to serve Colsanitas members?
No. ViSof remains your system: Arbol books on it for Colsanitas members and all your patients.
Do Colsanitas or ViSof endorse Arbol?
No. Colsanitas and ViSof are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Colsanitas and ViSof do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Colsanitas and ViSof in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.