Built by people who know healthcare from the inside.
Arbol AI (getarbol.com) is an artificial intelligence company for clinics, hospitals, practices and optical stores in Latin America. It is built by a team of physicians, nurses and data and AI specialists who know how a healthcare organization runs from the inside.
Arbol on one page.
What you need to know about Arbol, in plain words.
- What it does
- It puts AI agents on your organization’s phone, WhatsApp and web chat. They answer at any hour, book on the calendar you already use, confirm appointments, offer freed-up slots again and leave every conversation recorded and auditable.
- Who it’s for
- For whoever runs a clinic, an IPS (a Colombian healthcare provider) or a hospital, whoever leads the front desk or the call center, and owners of clinics and practices. Optical stores too.
- What it never does
- It never gives a patient clinical advice, and that limit can’t be switched off. Arbi, the agent that works for your team, never talks to patients. And in governance, the professional always decides.
- Products
- Contactability is the trunk. Agenda by Arbol, scheduling with the health record built in, is optional. Ámbar is governance. Arbi works for your team in the browser, by email and on WhatsApp.
- What it connects to
- More than 777 integrations, included in the price, on the calendar and the health record your organization already uses: there is nothing to migrate. There is a public API with documentation.
- Where
- In Colombia, Mexico, Peru and Ecuador. If your organization is in another country in the region, let’s talk too.
- How it’s billed
- Contactability is billed by the minute, and any organization can open an account (in Spanish). Depending on volume and scope, the proposal may include a fixed monthly charge. Governance is quoted case by case, and terms are always in writing (pricing).
- How to start
- With a 30-minute demo with our team, on your organization’s own cases.
Who builds Arbol.
The team includes physicians, nurses and data and AI engineers, with experience in clinical practice, health data science and product engineering. These are the people who sign what Arbol publishes.
Tomás Giraldo
CEO & Co-Founder
Builds AI agents so healthcare providers can govern their relationship with each patient.
Profile and articlesNorbelys Chirinos
Founder · Product
Turns messy healthcare workflows into products that teams actually want to use.
Profile and articlesEmilia Santander
Physician · Health Data Scientist
Trained in medicine at Universidad de los Andes; works where clinical practice meets health data science.
Profile and articlesVerónica Tobón
Medical Advisor
Brings the day-to-day of clinical care into what Arbol publishes.
Profile and articlesDavid Lara
Tech Mentor · Engineering
Cloud architecture and product engineering for systems that stay up when the phone won’t stop ringing.
Profile and articlesSamuel Giraldo
Product Manager
Turns what clinics need day to day into product decisions.
Profile and articles
How we work.
Zero clinical advice to patients.
The agents introduce themselves as virtual assistants and never make up clinical answers. When they spot a warning sign, they hand the case to a person on your team.
Everything is on the record.
Every conversation is recorded, with its transcript and its outcome, and can be audited: who said what, on which channel and how it ended.
On what you already use.
Arbol works on your organization’s calendar, health record and phone system. There is nothing to migrate.
The professional decides.
Ámbar’s Clinical Council, for nursing and medicine, recommends the cohort and the risk factors worth reviewing. The decision always belongs to the professional.
Nothing turns on without permission.
Automations that follow the close of a conversation start paused and only switch on with the organization’s explicit consent.
The company.
Arbol AI is the product of Arbol Artificial Intelligence, Inc. (Delaware, United States) and its Colombian affiliate, Arbol Artificial Intelligence SAS (NIT 901.806.384-1). Made in Colombia, for Latin America.
- Office
- Cl. 86a Bis # 15-31, Bogotá, Colombia
- Write to us
- support@getarbol.com · WhatsApp