The appointment in ViSof, paid with Wompi. With Arbol, in the same conversation.
How it works
The patient asks for an appointment by phone or WhatsApp.
Arbol books it on ViSof and quotes the amount from your price list.
It sends the Wompi payment link in the same conversation.
It keeps a record of who received the link and how the conversation ended.
What each one is
Healthcare provider management software
ViSof
ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care.
An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system.
On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. Source: visof.com (opens in a new tab)
ViSof integrationPayment gateway
Wompi
Wompi is the payment platform of WOMPI S.A.S., a subsidiary of Bancolombia (Grupo Cibest). In Colombia it accepts credit and debit cards, PSE, Nequi, Daviplata, Bancolombia transfers and QR, cash at banking agents, Puntos Colombia and buy now, pay later. It offers payment links to share over WhatsApp, social media or email, and it also operates in Panama, Guatemala and El Salvador.
Collect payment for a visit or procedure up front with a payment link the patient can pay by card, PSE or Nequi.
In 2025, more than 40,000 businesses used Wompi every month, and more than 13 million unique payers paid through it. Source: valoraanalitik.com (opens in a new tab)
Wompi publishes a REST API to create transactions and payment links, and sends a webhook when a transaction's status changes.
Wompi integration
Questions
Does the money go through Arbol?
No. The payment happens in Wompi, into your organization's account. Arbol sends the link and records the conversation.
Do ViSof or Wompi endorse Arbol?
No. ViSof and Wompi are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. ViSof and Wompi do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at ViSof and Wompi in your operation.
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