ViSof and Microsoft Outlook, with the same appointments. With Arbol, with no manual copying.
How it works
The patient asks for an appointment by phone or WhatsApp.
Arbol creates it on the ViSof calendar, with real availability.
It brings it to the clinician's Microsoft Outlook calendar, with the link if it is telehealth.
If the patient reschedules, it moves it in both.
What each one is
Healthcare provider management software
ViSof
ViSof DDI Software SAS is a Colombian company that develops SIIPS, an information system that brings the clinical, administrative and financial processes of IPS (healthcare provider institutions) into one platform. Its modules cover appointments and online booking, specialty-specific clinical records, service orders, billing, RIPS (Colombia's standardized service-record files), accounts receivable, claim denials (glosas), payroll, accounting and inventory. It has options for dentistry, clinical lab, imaging and outpatient care.
An IPS uses SIIPS to book appointments, keep clinical records and bill with RIPS files and electronic invoices from a single system.
On May 5, 2026, Colombia's Ministry of Health and Social Protection granted SIIPS technical conformity validation for the Digital Care Summary (RDA) in the Patient and Outpatient Consultation scenarios. Source: visof.com (opens in a new tab)
ViSof integrationEmail and calendar
Microsoft Outlook
Outlook is Microsoft's email and calendar, and it also manages contacts. It is part of Microsoft 365, where mailboxes live in Exchange Online, and it also works with personal Microsoft accounts. The new Outlook for Windows is free and requires no subscription.
Run email and calendars for clinical and admin staff, and send appointment invitations to patients.
Exchange Web Services (EWS) is disabled by default in Exchange Online starting October 1, 2026, and shuts down completely on April 1, 2027; Microsoft directs developers to migrate their apps to Microsoft Graph. Source: techcommunity.microsoft.com (opens in a new tab)
Microsoft Graph is Microsoft's REST API for Outlook: it can read, send and organize email, create and update events, check availability and receive change notifications.
Microsoft Outlook integration
Questions
Do I have to use both?
No. If your team only books in ViSof, Arbol works on ViSof; Microsoft Outlook is connected if your clinicians also use it.
Do ViSof or Microsoft Outlook endorse Arbol?
No. ViSof and Microsoft Outlook are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. ViSof and Microsoft Outlook do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at ViSof and Microsoft Outlook in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.
