Skip to content
MenuClose

The appointment in gMedic, paid with Wompi. With Arbol, in the same conversation.

How it works

  1. The patient asks for an appointment by phone or WhatsApp.

  2. Arbol books it on gMedic and quotes the amount from your price list.

  3. It sends the Wompi payment link in the same conversation.

  4. It keeps a record of who received the link and how the conversation ended.

What each one is

  • Electronic health record software

    gMedic

    gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health.

    A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit.

    It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. Source: gmedic.io (opens in a new tab)

    Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update.

    gMedic integration
  • Payment gateway

    Wompi

    Wompi is the payment platform of WOMPI S.A.S., a subsidiary of Bancolombia (Grupo Cibest). In Colombia it accepts credit and debit cards, PSE, Nequi, Daviplata, Bancolombia transfers and QR, cash at banking agents, Puntos Colombia and buy now, pay later. It offers payment links to share over WhatsApp, social media or email, and it also operates in Panama, Guatemala and El Salvador.

    Collect payment for a visit or procedure up front with a payment link the patient can pay by card, PSE or Nequi.

    In 2025, more than 40,000 businesses used Wompi every month, and more than 13 million unique payers paid through it. Source: valoraanalitik.com (opens in a new tab)

    Wompi publishes a REST API to create transactions and payment links, and sends a webhook when a transaction's status changes.

    Wompi integration

Questions

Does the money go through Arbol?

No. The payment happens in Wompi, into your organization's account. Arbol sends the link and records the conversation.

Do gMedic or Wompi endorse Arbol?

No. gMedic and Wompi are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at gMedic and Wompi in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.