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gMedic and Microsoft Outlook, with the same appointments. With Arbol, with no manual copying.

How it works

  1. The patient asks for an appointment by phone or WhatsApp.

  2. Arbol creates it on the gMedic calendar, with real availability.

  3. It brings it to the clinician's Microsoft Outlook calendar, with the link if it is telehealth.

  4. If the patient reschedules, it moves it in both.

What each one is

  • Electronic health record software

    gMedic

    gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health.

    A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit.

    It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. Source: gmedic.io (opens in a new tab)

    Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update.

    gMedic integration
  • Email and calendar

    Microsoft Outlook

    Outlook is Microsoft's email and calendar, and it also manages contacts. It is part of Microsoft 365, where mailboxes live in Exchange Online, and it also works with personal Microsoft accounts. The new Outlook for Windows is free and requires no subscription.

    Run email and calendars for clinical and admin staff, and send appointment invitations to patients.

    Exchange Web Services (EWS) is disabled by default in Exchange Online starting October 1, 2026, and shuts down completely on April 1, 2027; Microsoft directs developers to migrate their apps to Microsoft Graph. Source: techcommunity.microsoft.com (opens in a new tab)

    Microsoft Graph is Microsoft's REST API for Outlook: it can read, send and organize email, create and update events, check availability and receive change notifications.

    Microsoft Outlook integration

Questions

Do I have to use both?

No. If your team only books in gMedic, Arbol works on gMedic; Microsoft Outlook is connected if your clinicians also use it.

Do gMedic or Microsoft Outlook endorse Arbol?

No. gMedic and Microsoft Outlook are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at gMedic and Microsoft Outlook in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.