Stripe payment links over WhatsApp. With Arbol, in the same conversation where it books.
How it works
The patient writes on WhatsApp to ask for an appointment or a price.
Arbol quotes the amount from your clinic's price list.
It sends the Stripe payment link in the same conversation.
It keeps a record of who received the link and how it ended.
What each one is
Customer messaging
WhatsApp
WhatsApp Business is WhatsApp's (Meta) offering for companies, and it comes in two versions. The WhatsApp Business app is free and built for small businesses: a business profile, a product showcase and automated replies, with limited customization and integration. The WhatsApp Business Platform is for medium and large businesses: it gives API access to message customers at scale, connect other systems and send template messages, which are billed per message.
Confirm appointments, send reminders and answer patient questions on the channel they already use.
WhatsApp has more than 3 billion monthly users, according to Mark Zuckerberg on Meta's first-quarter 2025 earnings call. Source: techcrunch.com (opens in a new tab)
Meta publishes the WhatsApp Business Platform Cloud API, built on the Graph API, to send text, media, interactive and template messages and to receive incoming messages and delivery statuses by webhook.
WhatsApp integrationOnline payments platform
Stripe
Stripe is a payments and financial services company based in San Francisco and Dublin. It lets businesses accept payments online and in person, with more than 135 currencies and payment methods, and handle payment links, recurring charges, subscriptions and invoices.
Collect online payment for visits and treatments by card, through a payment link or with recurring charges for plans and memberships.
In 2025, businesses on Stripe generated USD 1.9 trillion in total volume, up 34% from 2024 and roughly 1.6% of global GDP. Source: stripe.com (opens in a new tab)
The Stripe API is a REST API authenticated with keys, with sandboxes that don't move real money; it can take payments, issue refunds, create payment links, subscriptions and invoices, and send a webhook whenever something changes.
Stripe integration
Questions
Does the money go through Arbol?
No. The payment happens in Stripe, into your organization's account. Arbol sends the link and records the conversation.
Do WhatsApp or Stripe endorse Arbol?
No. WhatsApp and Stripe are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under your country's data protection law: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. WhatsApp and Stripe do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at WhatsApp and Stripe in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.