EPS SOS members' appointments, in Google Calendar. With Arbol, with no manual copying.
How it works
The EPS SOS member calls or writes to your organization.
The assistant asks for the EPS SOS order and authorization before offering a slot.
It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.
If the patient reschedules, it moves it in Google Calendar and lets your team know.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS SOS
Servicio Occidental de Salud EPS S.A. (EPS SOS) is a health insurer (EPS) headquartered in Cali. Most of its members are in Valle del Cauca, and 71.7% are in the contributory regime.
Clinics work with EPS SOS to request authorizations online, review claim objections (glosas) and manage billing for its members.
727,378 members as of August 2026: 521,211 in the contributory regime and 206,167 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers use its Oficina Virtual para Prestadores and its online authorization tool, both behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS SOS from there.
EPS SOS integrationCalendar and scheduling
Google Calendar
Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.
Keep each provider's schedule and let patients book appointments in open slots.
Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)
The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.
Google Calendar integration
Questions
Does it work if each clinician has their own Google Calendar calendar?
Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.
Do EPS SOS or Google Calendar endorse Arbol?
No. EPS SOS and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS SOS and Google Calendar do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS SOS and Google Calendar in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.