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PSE API, with Arbol. The payment link, inside the conversation.

Online bank-debit paymentsColombia

What PSE is

PSE (Pagos Seguros en Línea, or "secure online payments") is a service of ACH Colombia, an entity supervised by Colombia's Financial Superintendency.

It lets people pay online with a direct debit from a savings account, checking account or electronic deposit at participating financial institutions. Merchants connect it directly to ACH Colombia, through ACH's own payment gateway or through partner gateways.

Take payment for visits and invoices straight from the patient's bank account, no card needed.

PSE API with Arbol

Arbol API

Arbol is already connected to PSE: your tech team works with Arbol's API instead of building on PSE's.

What PSE offers

A direct connection requires an agreement with ACH Colombia (onboarding through the merchant's bank, web services over a secure channel and technical certification); the alternative is ACH's gateway or a partner gateway.

PSE portal (opens in a new tab)

What Arbol does with PSE

  • Sends the PSE payment link in the same conversation where it books, quotes or confirms.
  • Quotes the amount from your clinic's price list, never an invented answer.
  • Keeps a record of who received the link and how the conversation ended.

How PSE connects to Arbol

  1. We connect your clinic's PSE merchant account, with the permissions your team sets.

  2. We load the price list: visits, procedures and packages.

  3. From the first conversation on, the link goes out with the right amount.

Questions about PSE

Does PSE have an API?

A direct connection requires an agreement with ACH Colombia (onboarding through the merchant's bank, web services over a secure channel and technical certification); the alternative is ACH's gateway or a partner gateway. Arbol is already connected to PSE: your tech team works with Arbol's API instead of building on PSE's.

Does the money go through Arbol?

No. The payment happens in PSE, into your organization's account. Arbol sends the link and records the conversation.

Does Arbol have a partnership with PSE?

No. PSE is a trademark of its owner and does not sponsor or endorse Arbol. Arbol works on your organization's side, with the processes and accounts you already have with PSE.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with security measures, encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at your operation with PSE.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.