The appointment in Medifolios, paid with PSE. With Arbol, in the same conversation.
How it works
The patient asks for an appointment by phone or WhatsApp.
Arbol books it on Medifolios and quotes the amount from your price list.
It sends the PSE payment link in the same conversation.
It keeps a record of who received the link and how the conversation ended.
What each one is
Electronic health record software
Medifolios
Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules.
An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios.
It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. Source: medifolios.net (opens in a new tab)
For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support.
Medifolios integrationOnline bank-debit payments
PSE
PSE (Pagos Seguros en Línea, or "secure online payments") is a service of ACH Colombia, an entity supervised by Colombia's Financial Superintendency. It lets people pay online with a direct debit from a savings account, checking account or electronic deposit at participating financial institutions. Merchants connect it directly to ACH Colombia, through ACH's own payment gateway or through partner gateways.
Take payment for visits and invoices straight from the patient's bank account, no card needed.
PSE processed more than 600 million transactions from January through August 2026; July was its biggest month ever, with more than 90 million. Source: pse.com.co (opens in a new tab)
A direct connection requires an agreement with ACH Colombia (onboarding through the merchant's bank, web services over a secure channel and technical certification); the alternative is ACH's gateway or a partner gateway.
PSE integration
Questions
Does the money go through Arbol?
No. The payment happens in PSE, into your organization's account. Arbol sends the link and records the conversation.
Do Medifolios or PSE endorse Arbol?
No. Medifolios and PSE are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Medifolios and PSE do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Medifolios and PSE in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.