EPS Famisanar members' appointments, in Google Calendar. With Arbol, with no manual copying.
How it works
The EPS Famisanar member calls or writes to your organization.
The assistant asks for the EPS Famisanar order and authorization before offering a slot.
It checks availability in Google Calendar and creates the appointment as an event on the clinician's calendar.
If the patient reschedules, it moves it in Google Calendar and lets your team know.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS Famisanar
EPS Famisanar S.A.S. is a health insurer (EPS) with members in both the contributory and subsidized regimes. Its operations are concentrated in Bogotá and Cundinamarca.
Clinics work with Famisanar to submit and track medical claims, and to answer claim objections (glosas) and returns online.
2,516,599 members as of August 2026: 1,669,287 in the contributory regime and 847,312 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers submit and track medical claims in a web portal with a login and answer claim objections in an online module.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Famisanar from there.
EPS Famisanar integrationCalendar and scheduling
Google Calendar
Google Calendar is Google's calendar, used with a personal Google Account or within Google Workspace. It lets you create events, share calendars and publish appointment schedules with a booking page where others pick a time. Some appointment schedule features require a Google Workspace or Google One subscription.
Keep each provider's schedule and let patients book appointments in open slots.
Google Workspace, which includes Calendar, has more than 3 billion users and more than 13 million customers. Source: workspace.google.com (opens in a new tab)
The Google Calendar API is a REST API with OAuth 2.0 to read and create events and calendars, manage access permissions and receive push notifications of changes at an HTTPS webhook.
Google Calendar integration
Questions
Does it work if each clinician has their own Google Calendar calendar?
Yes: before offering a slot, the assistant checks the availability of every Google Calendar calendar your organization connected.
Do EPS Famisanar or Google Calendar endorse Arbol?
No. EPS Famisanar and Google Calendar are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS Famisanar and Google Calendar do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS Famisanar and Google Calendar in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.