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Connect Salud Total EPS and SignWell. Signed consent forms, without paper, with Arbol.

How it works

  1. A Salud Total EPS member writes to or calls your organization.

  2. Arbol answers and asks for the Salud Total EPS order and authorization before offering a slot.

  3. Before the appointment, they get the consent form to sign through SignWell.

  4. Your team sees in SignWell what is still unsigned, and the signed copy stays with the case.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    Salud Total EPS

    Salud Total EPS-S S.A. is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the fourth-largest EPS in Colombia by membership, and its largest group of members is in Bogotá.

    Clinics work with Salud Total to register service referrals (authorizations) and service requests, and to bill for the care they give its members.

    5,520,675 members as of August 2026: 3,861,543 in the contributory regime and 1,659,132 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.

    Salud Total EPS integration
  • E-signature

    SignWell

    SignWell is an e-signature tool.

    A clinic uses it so patients sign consent forms and documents without paper.

    SignWell integration

Questions

Do we need to build on the SignWell API?

No. Arbol connects with SignWell: your team turns it on from Arbol with your organization's account and approves what goes in.

Do Salud Total EPS or SignWell endorse Arbol?

No. Salud Total EPS and SignWell are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Salud Total EPS and SignWell in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.