The appointment in Medifolios, paid with Mercado Pago. With Arbol, in the same conversation.
How it works
The patient asks for an appointment by phone or WhatsApp.
Arbol books it on Medifolios and quotes the amount from your price list.
It sends the Mercado Pago payment link in the same conversation.
It keeps a record of who received the link and how the conversation ended.
What each one is
Electronic health record software
Medifolios
Medifolios is a Colombian, fully cloud-based electronic health record and practice management platform from Medifolios SAS. It serves private practices, clinics and IPS (healthcare provider institutions), from 1–5 user practices to multi-site providers. It includes specialty-configurable clinical records, scheduling, admissions, electronic invoicing, RIPS (Colombia's standardized service-record files), claim-denial management (glosas), telemedicine, lab, imaging and inpatient modules.
An IPS or private practice keeps its patients' clinical records, scheduling, electronic invoicing and RIPS files in Medifolios.
It reports more than 900 active provider institutions (IPS) and more than 13,000 active physicians. Source: medifolios.net (opens in a new tab)
For licensed customers: a REST API with browsable documentation and token authentication, plus webhooks for appointments, admissions and patient calls to the exam room; the scope available per module is confirmed with support.
Medifolios integrationPayment gateway and digital wallet
Mercado Pago
Mercado Pago is Mercado Libre's payments and financial services platform. It operates in Argentina, Brazil, Chile, Colombia, Mexico, Peru and Uruguay. In Colombia it accepts credit and debit cards, PSE, cash at Efecty and account balance, and it lets businesses get paid with payment links shared over WhatsApp, social media or email.
Send a payment link over WhatsApp so the patient can pay for the visit by card, PSE or cash.
In Q2 2026, Mercado Pago reached 88 million monthly active users, up 30% from a year earlier. Source: sec.gov (opens in a new tab)
Mercado Pago publishes a REST API (api.mercadopago.com, authenticated with an access token) and SDKs to accept online payments with Checkout Pro, Checkout API or Bricks, and to manage payments, refunds and subscriptions.
Mercado Pago integration
Questions
Does the money go through Arbol?
No. The payment happens in Mercado Pago, into your organization's account. Arbol sends the link and records the conversation.
Do Medifolios or Mercado Pago endorse Arbol?
No. Medifolios and Mercado Pago are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Medifolios and Mercado Pago do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Medifolios and Mercado Pago in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.