Capital Salud EPS members, booked on gMedic. With Arbol, on your line and WhatsApp.
How it works
The Capital Salud EPS member calls or writes to your organization.
The assistant asks for the Capital Salud EPS order and authorization before offering a slot and prepares the case for your team if something is missing.
It books on the gMedic calendar, with the real availability of each clinician and site.
The appointment shows up in gMedic like any other, and the conversation stays on record.
What each one is
Health insurer (EPS) in the subsidized and contributory regimes
Capital Salud EPS
Capital Salud EPS-S is a health insurer (EPS) with mixed public-private capital, majority-owned by the Bogotá District (99.03%). It was created to serve the subsidized regime in Bogotá and now has members in Bogotá, Meta and Cundinamarca.
Clinics work with Capital Salud to handle authorizations and submit invoices for its members, mainly in Bogotá and Meta.
1,166,376 members as of August 2026: 1,080,895 in the subsidized regime and 85,481 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)
Providers use its web authorization portal and a separate portal to submit invoices, both behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Capital Salud EPS from there.
Capital Salud EPS integrationElectronic health record software
gMedic
gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health.
A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit.
It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. Source: gmedic.io (opens in a new tab)
Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update.
gMedic integration
Questions
Do I need to change gMedic to serve Capital Salud EPS members?
No. gMedic remains your system: Arbol books on it for Capital Salud EPS members and all your patients.
Do Capital Salud EPS or gMedic endorse Arbol?
No. Capital Salud EPS and gMedic are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Capital Salud EPS and gMedic do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Capital Salud EPS and gMedic in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.