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Connect Salud Total EPS and FreshBooks. Payments and charges in your accounting, with Arbol.

How it works

  1. A Salud Total EPS member writes to or calls your organization.

  2. Arbol answers and asks for the Salud Total EPS order and authorization before offering a slot.

  3. The appointment's payment or charge is recorded in FreshBooks.

  4. Your team reconciles from FreshBooks, with every payment next to its appointment.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    Salud Total EPS

    Salud Total EPS-S S.A. is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the fourth-largest EPS in Colombia by membership, and its largest group of members is in Bogotá.

    Clinics work with Salud Total to register service referrals (authorizations) and service requests, and to bill for the care they give its members.

    5,520,675 members as of August 2026: 3,861,543 in the contributory regime and 1,659,132 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Providers register service referrals (authorizations), request services and track them in its Oficina Virtual IPS portal.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Salud Total EPS from there.

    Salud Total EPS integration
  • Finance and accounting

    FreshBooks

    FreshBooks is a finance and accounting tool.

    A clinic uses it for payments, charges, invoices and reconciliation.

    FreshBooks integration

Questions

Do we need to build on the FreshBooks API?

No. Arbol connects with FreshBooks: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in FreshBooks, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Salud Total EPS and FreshBooks in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.