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Connect EPS Famisanar and Zoho Books. Payments and charges in your accounting, with Arbol.

How it works

  1. A EPS Famisanar member writes to or calls your organization.

  2. Arbol answers and asks for the EPS Famisanar order and authorization before offering a slot.

  3. The appointment's payment or charge is recorded in Zoho Books.

  4. Your team reconciles from Zoho Books, with every payment next to its appointment.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    EPS Famisanar

    EPS Famisanar S.A.S. is a health insurer (EPS) with members in both the contributory and subsidized regimes. Its operations are concentrated in Bogotá and Cundinamarca.

    Clinics work with Famisanar to submit and track medical claims, and to answer claim objections (glosas) and returns online.

    2,516,599 members as of August 2026: 1,669,287 in the contributory regime and 847,312 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Providers submit and track medical claims in a web portal with a login and answer claim objections in an online module.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Famisanar from there.

    EPS Famisanar integration
  • Finance and accounting

    Zoho Books

    Zoho Books is a finance and accounting tool.

    A clinic uses it for payments, charges, invoices and reconciliation.

    Zoho Books integration

Questions

Do we need to build on the Zoho Books API?

No. Arbol connects with Zoho Books: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in Zoho Books, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at EPS Famisanar and Zoho Books in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.