Connect EPS Famisanar and FreshBooks. Payments and charges in your accounting, with Arbol.
How it works
A EPS Famisanar member writes to or calls your organization.
Arbol answers and asks for the EPS Famisanar order and authorization before offering a slot.
The appointment's payment or charge is recorded in FreshBooks.
Your team reconciles from FreshBooks, with every payment next to its appointment.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS Famisanar
EPS Famisanar S.A.S. is a health insurer (EPS) with members in both the contributory and subsidized regimes. Its operations are concentrated in Bogotá and Cundinamarca.
Clinics work with Famisanar to submit and track medical claims, and to answer claim objections (glosas) and returns online.
2,516,599 members as of August 2026: 1,669,287 in the contributory regime and 847,312 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers submit and track medical claims in a web portal with a login and answer claim objections in an online module.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Famisanar from there.
EPS Famisanar integrationFinance and accounting
FreshBooks
FreshBooks is a finance and accounting tool.
A clinic uses it for payments, charges, invoices and reconciliation.
FreshBooks integration
Questions
Do we need to build on the FreshBooks API?
No. Arbol connects with FreshBooks: your team turns it on from Arbol with your organization's account and approves what goes in.
Does the money go through Arbol?
No. The payment happens in FreshBooks, into your organization's account. Arbol sends the link and records the conversation.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS Famisanar and FreshBooks do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS Famisanar and FreshBooks in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.