Connect EPS Famisanar and CalendarHero. Appointments on your calendar, with Arbol.
How it works
A EPS Famisanar member writes to or calls your organization.
Arbol answers and asks for the EPS Famisanar order and authorization before offering a slot.
The appointment lands in CalendarHero, with your clinicians' real availability.
Arbol confirms and reminds it; if the patient reschedules, it moves it in CalendarHero.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS Famisanar
EPS Famisanar S.A.S. is a health insurer (EPS) with members in both the contributory and subsidized regimes. Its operations are concentrated in Bogotá and Cundinamarca.
Clinics work with Famisanar to submit and track medical claims, and to answer claim objections (glosas) and returns online.
2,516,599 members as of August 2026: 1,669,287 in the contributory regime and 847,312 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Providers submit and track medical claims in a web portal with a login and answer claim objections in an online module.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS Famisanar from there.
EPS Famisanar integrationScheduling and booking
CalendarHero
CalendarHero is a scheduling and booking tool.
A clinic uses it to publish its availability and take bookings.
CalendarHero integration
Questions
Do we need to build on the CalendarHero API?
No. Arbol connects with CalendarHero: your team turns it on from Arbol with your organization's account and approves what goes in.
Do EPS Famisanar or CalendarHero endorse Arbol?
No. EPS Famisanar and CalendarHero are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS Famisanar and CalendarHero do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS Famisanar and CalendarHero in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.