Connect EPS SURA and Odoo. Every patient and case in your CRM, with Arbol.
How it works
A EPS SURA member writes to or calls your organization.
Arbol answers and asks for the EPS SURA order and authorization before offering a slot.
They land in Odoo as a contact, with the conversation and the status of their case.
Your team follows every case from Odoo, with no manual copying.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS SURA
EPS Suramericana S.A. (EPS SURA) is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the third-largest EPS in Colombia by membership, with its biggest presence in Antioquia.
Clinics work with EPS SURA to verify membership, request authorizations and submit invoices with their RIPS files.
5,713,685 members as of August 2026: 4,759,795 in the contributory regime and 953,890 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Its provider section brings together membership verification, authorization requests and invoice submission with RIPS, behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS SURA from there.
EPS SURA integrationCRM
Odoo
Odoo is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Odoo integration
Questions
Do we need to build on the Odoo API?
No. Arbol connects with Odoo: your team turns it on from Arbol with your organization's account and approves what goes in.
Do EPS SURA or Odoo endorse Arbol?
No. EPS SURA and Odoo are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS SURA and Odoo do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS SURA and Odoo in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.