Connect EPS SURA and Appointo. Appointments on your calendar, with Arbol.
How it works
A EPS SURA member writes to or calls your organization.
Arbol answers and asks for the EPS SURA order and authorization before offering a slot.
The appointment lands in Appointo, with your clinicians' real availability.
Arbol confirms and reminds it; if the patient reschedules, it moves it in Appointo.
What each one is
Health insurer (EPS) in the contributory and subsidized regimes
EPS SURA
EPS Suramericana S.A. (EPS SURA) is a health insurer (EPS) with members in both the contributory and subsidized regimes. It is the third-largest EPS in Colombia by membership, with its biggest presence in Antioquia.
Clinics work with EPS SURA to verify membership, request authorizations and submit invoices with their RIPS files.
5,713,685 members as of August 2026: 4,759,795 in the contributory regime and 953,890 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)
Its provider section brings together membership verification, authorization requests and invoice submission with RIPS, behind a login.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to EPS SURA from there.
EPS SURA integrationScheduling and booking
Appointo
Appointo is a scheduling and booking tool.
A clinic uses it to publish its availability and take bookings.
Appointo integration
Questions
Do we need to build on the Appointo API?
No. Arbol connects with Appointo: your team turns it on from Arbol with your organization's account and approves what goes in.
Do EPS SURA or Appointo endorse Arbol?
No. EPS SURA and Appointo are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. EPS SURA and Appointo do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at EPS SURA and Appointo in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.