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Connect Compensar EPS and NetSuite. Payments and charges in your accounting, with Arbol.

How it works

  1. A Compensar EPS member writes to or calls your organization.

  2. Arbol answers and asks for the Compensar EPS order and authorization before offering a slot.

  3. The appointment's payment or charge is recorded in NetSuite.

  4. Your team reconciles from NetSuite, with every payment next to its appointment.

What each one is

  • Health insurer (EPS) in the contributory and subsidized regimes

    Compensar EPS

    Compensar EPS is the health insurer (EPS) of Caja de Compensación Familiar Compensar, headquartered in Bogotá. It serves members in Bogotá and Cundinamarca; 84.0% are in the contributory regime.

    Clinics work with Compensar EPS to look up patient authorizations, medical schedules and prescriptions, and to bill for services provided.

    1,775,925 members as of August 2026: 1,492,074 in the contributory regime and 283,851 in the subsidized regime. Source: minsalud.gov.co (opens in a new tab)

    Its healthcare providers look up authorizations, medical schedules and prescriptions through online transactions behind a login.

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Compensar EPS from there.

    Compensar EPS integration
  • Finance and accounting

    NetSuite

    NetSuite is a finance and accounting tool.

    A clinic uses it for payments, charges, invoices and reconciliation.

    NetSuite integration

Questions

Do we need to build on the NetSuite API?

No. Arbol connects with NetSuite: your team turns it on from Arbol with your organization's account and approves what goes in.

Does the money go through Arbol?

No. The payment happens in NetSuite, into your organization's account. Arbol sends the link and records the conversation.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Compensar EPS and NetSuite in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.