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Aliansalud EPS members, booked on gMedic. With Arbol, on your line and WhatsApp.

How it works

  1. The Aliansalud EPS member calls or writes to your organization.

  2. The assistant asks for the Aliansalud EPS order and authorization before offering a slot and prepares the case for your team if something is missing.

  3. It books on the gMedic calendar, with the real availability of each clinician and site.

  4. The appointment shows up in gMedic like any other, and the conversation stays on record.

What each one is

  • Health insurer (EPS) in the contributory regime

    Aliansalud EPS

    Aliansalud Entidad Promotora de Salud S.A. (Aliansalud EPS) is a health insurer (EPS) in the contributory regime. It operates in Bogotá.

    Clinics in Bogotá work with Aliansalud to verify member eligibility, handle authorizations and bill for the care they give its members.

    250,234 members as of August 2026, all in the contributory regime. Source: minsalud.gov.co (opens in a new tab)

    Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Aliansalud EPS from there.

    Aliansalud EPS integration
  • Electronic health record software

    gMedic

    gMedic is a cloud-based electronic health record platform for independent practitioners and IPS (healthcare provider institutions), made by Kloud Solutions SAS in Bogotá. It includes scheduling with reminders, clinical records with ICD-10 and ICD-11 diagnoses, informed consent forms, RIPS files in JSON (Colombia's standardized service records), electronic invoicing, teleconsultation and inventory. It supports specialties such as pediatrics, gynecology, psychology, physical therapy and occupational health.

    A private practice or IPS records clinical notes in gMedic, books appointments and generates the electronic invoice and RIPS files for each visit.

    It reports more than 6,000 users, 160,000 patients and 2,000,000 cumulative patient encounters. Source: gmedic.io (opens in a new tab)

    Its integration API (patients, appointments, schedule availability and clinical records) is an add-on module for customers and has supported webhooks since its August 27, 2026 update.

    gMedic integration

Questions

Do I need to change gMedic to serve Aliansalud EPS members?

No. gMedic remains your system: Arbol books on it for Aliansalud EPS members and all your patients.

Do Aliansalud EPS or gMedic endorse Arbol?

No. Aliansalud EPS and gMedic are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.

What happens to patient data?

They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.

Let's look at Aliansalud EPS and gMedic in your operation.

A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.

In Bogotá, at any hour. Arbol is answering.

Phone, WhatsApp, text, email and web chat.

Three patients need you today.

Book 30 minutes and let's find yours.

A video call with our team of physicians, nurses and engineers, using your own cases: your patients, your schedule and your channels.

Or pick a day

support@getarbol.com

In Bogotá, at any hour. Arbol is answering.