Connect Emssanar EPS and Dynamics 365. Every patient and case in your CRM, with Arbol.
How it works
A Emssanar EPS member writes to or calls your organization.
Arbol answers and asks for the Emssanar EPS order and authorization before offering a slot.
They land in Dynamics 365 as a contact, with the conversation and the status of their case.
Your team follows every case from Dynamics 365, with no manual copying.
What each one is
Health insurer (EPS) in the subsidized and contributory regimes
Emssanar EPS
Emssanar EPS S.A.S. is a health insurer (EPS) with members in Valle del Cauca, Nariño, Putumayo and Cauca. 93.8% of its members are in the subsidized regime.
Clinics work with Emssanar to check member eligibility online, manage referrals and counter-referrals, and submit medical claims and e-invoices.
1,648,884 members as of August 2026: 1,547,452 in the subsidized regime and 101,432 in the contributory regime. Source: minsalud.gov.co (opens in a new tab)
Its provider portal gathers tools for eligibility checks, referrals and counter-referrals, medical claims and e-invoicing.
Arbol API. Arbol already has an API for the EPS: your tech team connects your systems to Emssanar EPS from there.
Emssanar EPS integrationCRM
Dynamics 365
Dynamics 365 is a CRM tool.
A clinic uses it to track its patients, their cases and every follow-up.
Dynamics 365 integration
Questions
Do we need to build on the Dynamics 365 API?
No. Arbol connects with Dynamics 365: your team turns it on from Arbol with your organization's account and approves what goes in.
Do Emssanar EPS or Dynamics 365 endorse Arbol?
No. Emssanar EPS and Dynamics 365 are trademarks of their owners and do not sponsor or endorse Arbol. Arbol works on your organization's side, with the accounts and processes you already have with each.
What happens to patient data?
They are health data, sensitive under Colombia's Law 1581 of 2012: processed for a stated purpose, with the patient's authorization and with encryption and isolation per organization. Every conversation is recorded and exportable.
Trademarks and logos belong to their owners. Emssanar EPS and Dynamics 365 do not sponsor or endorse Arbol. All integrations · Arbol's API
Let's look at Emssanar EPS and Dynamics 365 in your operation.
A 30-minute demo with your team: how you work today, what we connect first and how long it takes. You leave with a written proposal.